Too Many Movies, Too Many Tropes I: The Heist Movie


How do you know when you’ve watched too many movies? Some of us know the patterns and themes so well that the joy of discovery in most films is so gone that we probably won’t be able to thoroughly enjoy another movie until dementia kicks in.

The only thing we love more than puzzles and patterns is being able to figure them out. Our favorite classic and mainstream rock songs follow a A,A,B,A,B,C,B, and B verse-chorus song structure where A = verse, B = chorus, C = guitar solo. Steve Martin once said that three beats are funnier than four. Those of us who are not in these industries usually don’t see these patterns and structures for what they are, but we love knowing what will happen next. When it happens the way we predict, we richly reward those who make us feel smart, so they keep following the patterns. When we reach a point where we watch too many movies, however, we know the beats, patterns and structures so well that the joy of discovery diminishes.

We all have past times, and I spent my youth trying to watch every movie ever made, and the VHS movie rental stores in just about every strip mall in my big town/small city came very close to helping me achieve that. In the 80s and 90s, we could grab our groceries on the way home from work, buy a pizza, and rent a movie without walking a block. We did D) all of the above on weekends and some weekdays. It was so convenient that it was a little too convenient. It wasn’t as convenient as clicking a mouse, but you get the point. 

We had cable TV back then, and about forty different channels, but there was “nothing on!” so often that we rented movies to fill the gap. We ended up watching so many movies that we watched too many, and I can now look at the year a movie was made, its genre, and the superficial characteristics of the actors involved to tell you who is going to be the good guy, the most no nonsense, yet incredibly intelligent member of the crew, and who will end up being the bad guy. I can also pretty much tell you what rhetorical devices they’ll use to progress the plot, the tropes (i.e. recurrent themes, literary devices, and cliche) they’ll drop, and its conclusion. When we reach this point of watching too many movies, a genre such as the heist film, becomes so formulaic that our pleasure of discovery evaporates. 

Heist Films

“We don’t do this for the money,” is a trope that the typical, archetype character who masterminds a bank robberies issues to his naive apprentice who doesn’t understand why the money they stole is now a secondary concern.

Heist movies fall under the action genre, so no one expects the complexities inherent in a James Joyce novel, or a plot as rich as Oedipus Rex or The Alchemist. We just want action, a whole lot of fun, and some semblance of contextual logic. And that’s where they lose me, the logic, because if I were to rob a bank, I would do it to grab as much money as I could in the precious few moments I have. The movie bank robbers do that to complete the action sequence, but once the bank robbery scene is over, the money becomes a secondary concern to them for the rest of the film. 

“It’s not about the money,” the Joker said in The Dark Knight (2008) while burning a massive pile of cash. “It’s about sending a message.” Most screenwriters don’t have the characters in their script say this specific line, but they send the message through various scenes.  

Soon after the bank robbers celebrate their successful theft, they abandon the money when one of their fellow crew members is wounded or captured. “Can’t they help their crew member AND keep the money?” I whisper to my fellow movie goers. “It’s not all about the money, Larry,” someone will invariably say. It isn’t, and I get that, but these guys just risked their lives, their livelihood, and their freedom to steal this money. Label me with whatever pejorative you choose, but if one of my crew stubs his toe, I will cater to his needs AFTER placing the money in a very secure place.

If a romantic interest is endangered, or a personal code is tested, all of that money is left behind without reservation. Just about every movie ever made contains a love interest, and what kind of man would worry about their money when their love interest is in danger? If the filmmaker doesn’t have the mastermind do something, like throw all of his money off a bridge to save her, they’ll lose about 75% of the audience. I get that too, but again, can’t he find a way to save her AND the money?  

The money is a literary device, a MacGuffin, that filmmakers employ to define the character of their characters, and virtuousness thereof, but the paradox is that real life bank robbers only resort to robbing banks as a desperate effort to get money. The movie depicts these characters as clean cut, intellectual types who have a lot going on in life, and they just happened to choose bank robbery as a profession rather than becoming an electrician, a plumber, or a bus driver. Yet, even though they’re not as desperate as the typical bank robber, we’re talking about a lot of money, and my guess is most crews would experience a lot of dissent when the mastermind instructs them to give it all up.   

The primary reason movies about bank robbers are not about money is because we’re not about the money, and we find the pursuit of money icky. Movie bank robberies are about loyalty to our fellow man, the excitement of the plan to defeat a federal bank’s high tech security system, and the chase that follows. The money they make is nice of course, but heist movie filmmakers depict those who seek to quietly enjoy it, or use it to secure a comfortable retirement as suckers, squares, and rubes who believe in the power of the almighty dollar.  

The greater sentiment that is that these nuanced and virtuous fellas are not about living materialistic lives, and they find the thought of living like Bill Gates or Mark Zuckerberg abhorrent, because Capitalism is soulless. This is made abundantly clear throughout the movie, but the crew could used some of the money they successfully stole to afford themselves a decent lifestyle while planning their next heist. “That’s not what this is all about!”  

These movies are about the slick and smooth mastermind, and his ability to research the details of the bank’s security system and locate its primary weakness. They’re about the mastermind and his crew executing that plan, but it’s mostly about the crew members, and how he assembled them for this one, last big hit. One of the crew members, the getaway driver, knows how to drive cars fast, and when I write fast, I mean fast. Another crew member knows how to handle himself in stressful situations, but he can be a little trigger happy, and the mastermind takes a moment out of the planning stage to virtue signal to those in the audience that he doesn’t want anyone hurt. He does this by cautioning his trigger-happy friend about controlling his violent impulses during this heist. The final, missing piece is Schmitty the long-since retired safe cracker who is the only one who knows how to crack the otherwise uncrackable safe that this bank has.  

The mastermind and Schmitty sit in an abandoned warehouse smoking cigars, drinking whiskey, and talking and laughing about old times, when the mastermind turns to him, “Do you think you can do Minneapolis again?” the mastermind asks. 

“That was a lifetime ago, MacDavid,” Schmitty confesses. “I’m retired, and I have grandkids. I’m old is what I’m saying, and the ears ain’t what they used to be.” 

 “We could really use you here, Schmitty!” the mastermind replies. “If you have one more in you, we could really use you.” The scene closes with no definitive answer from Schmitty, but he reappears later, to dramatically announce his decision with a leather-crackling bro hug.   

Depending on the gritty nature of the heist film, no one gets hurt during the robbery, and as all heist movie fans know by now, most of the money the bank holds is FDIC insured (It’s not. The Federal Deposit Insurance Corporation insures against various forms of bank failure, not bank robberies.) With that misinformation, those of us in the audience think bank robberies are the perfect crime, and we wonder why we don’t rob banks often. It seems like such a victimless crime.  

As we’re nearing the close of this heist pic, we’ve spent the last eighty minutes trying to keep our mind in the off position, because we know it’s about action and fun, but that contextual logic keeps nipping at our heels like a Chihuaua. They’ve pounded this idea that it’s not about the money so often that we ask, why did they take it? Why didn’t they just live their virtuous lives without the distasteful need for money? That’s just snarky, you say, and I agree. How about the movie makers have their characters run into the bank guns-a-blazing, point their guns at people in a menacing manner, and scream, “Everybody down. Everyone on the floor!” If they don’t have a Schmitty, they can find the vice president of the bank and force him to open the vault, and then once they have all of those piles of money sitting right in front of them, they walk away. They walk away without touching that money! Message achieved! Virtue unlocked! Take that! materialistic, greedhead who thinks it’s all about the money! By filming the scene this way, the filmmakers could provide a a culturally relevant statement against the system and the man who try to convince us that it’s all about the money.

“Why did we go through all that again?” the naive, unsophisticated young lad asks the wily, veteran bank robber who just masterminded a non-monetary robbery. 

“Because it’s not about the money, Chet,” the mastermind says with a squinty-eyed look and a grimace of disdain. “It’s never been about the money, and if you can’t see that at this point, get out of my car!”  

I could see writers and directors creating a character who disabuses the notion that his decision to become an animal husbandman was not about the money. “It’s not about the money, Chet. It’s about them,” he says with a loving gaze sent out to his cattle, “and if you can’t see that, get out of my barn!” I can see movies about individuals in various medical fields, areas of law, and even those involved in selling insurance saying it’s not about the money as much as helping people, but the idea that a bunch of bank robbers are somehow more interested in righting cultural wrongs, civility, and the plight of their fellow man over money just doesn’t square with me. And if you’re going to argue with me about movie makers sending important messages out to the greater culture, I won’t hear it, because I want a contextual alternative delivered by one of the characters in the movie. I don’t want subtext, meaningful omissions, or the slick, cool guy mastermind shaking his head saying, “You just don’t get it, Chet, and you probably never will.” I want an alternative specifically stated, but I know that no movie maker will answer because there is no viable alternative that an audience will buy.  

And that, fellow heist film fans, is the core of the “It’s not about the money” heist film philosophy. We don’t want our heist films to be simplistic, of course, and a dirt bag robbing a bank just for the desperate need for more money would be too simplistic for us to watch and too simplistic for a screenwriter to write. Screenwriters want it complicated, they love twists, complicated, conflicted characters, and a deep, rich plot they consider a reflection of them. The other, less complicated reason is that we don’t want to spend our hard-earned money watching a movie that is all about the money, and the moviemakers want to appeal to our worldview that the simplistic pursuit of money is just plain icky. The final, idealized statement that it’s not about the money is supposed to make us go, “Awww!” with a heartfelt smile. We could call the movie production studio’s writers and directors illogical, ideological, or even pathological for continuing to perpetuate this trope, but we’re the ones who rent, buy, and now click on their movies so often that they continue to create them with this heartfelt premise in it … for the money.       

Falling for Fraud


This article is not a self-help, tips guide. I considered summing this article up with a long list of the tips I’ve learned over the years to help you avoid falling prey to internet fraud. My next thought was that I’m not smart enough to write a comprehensive list that could help you avoid falling prey to everything out there. Those lists are out there, and I encourage everyone to seek out, but I’m not brave, bold or brilliant enough to write one. This article will simply detail my personal and anecdotal experiences in this world. 
June 22, 2026: “Florida couple loses $141,000.00 to sweepstakes scam. The couple loses their car, their income, and their home after the dementia-suffering husband fell for a scam that informed him he won $4 million in a lottery.” Yahoo!news 

“The stupid things dumb people do,” was how one Yahoo commenter summed up their reaction to this story. I would’ve loved that reaction in my teens and twenties. “They’re just saying what we’re all thinking,” I would’ve said in-between giggles. Working as a fraud agent at a Fortune 500 company changed me. I talked to these dumb people, and if they’re dumb, then we’re all a lot dumber than we think.  

“I cannot believe this happened to me,” was the most common reaction our victims had. They would tell us how intelligent and experienced they were. They would talk about how difficult their jobs were, and how their job required a high level of intellect that should never fall for something like this. “I thought I knew enough to know how to avoid something like this, but here we are,” they would add. 

Does that sound like you, and the shocked, embarrassed, and somewhat ashamed reactions you might have for falling for “The stupid things that dumb people do.” If you insist that only morons fall for online fraud, consider this: industry experts suggest that the total figures we have for cybercriminal activity skew low, because most victims are so embarrassed and humiliated that they fell for something so stupid that they won’t even report it to a fraud agent who is as low on the law enforcement totem pole as one could get. They’ll never meet me, so why would they care what I think? They do not want to go through the details, because they cannot bear having one person know how dumb they were. They just want to forget it ever happened. 

The fraud agents I worked with rarely characterized victims as dumb or stupid, because we heard from so many victims a day. We heard so many different stories that we knew the victims we were talking to weren’t in the minority. We usually spent the first couple minutes of every phone call talking these victims down. I may have considered these victims dumb or stupid when I first started working there, but I heard so much since that point that I knew I was as vulnerable as they were.  

I’ve heard from the prototypical little old ladies living on a pension, who had a little money set aside for a more comfortable living. I talked to hard-working joes who worked so hard their whole life and saved their 10% a year to allow their family to just barely escape lower middle class. I heard from so many representatives of age and economic demographic backgrounds that I progressed through a variety of emotional reactions that ended with sympathy and moved to empathy after I heard the wide array of schemes that our customers fell for. If I were to draw up a pie representing the typical victim, old people on a pension would represent the largest section, but that cut wouldn’t be as large as you might think. If you’re one of those who refuse to accept the idea that you’re a lot more vulnerable than you imagine, let me say that I was you, and you are me.   

Other than the ‘I’m too smart to fall for something so stupid,’ the greatest vulnerability I saw among victims was greed. The victims talked about how losing this money meant losing their comfortable lifestyle, which naturally led me to wonder why they would sacrifice that relatively comfortable lifestyle for the prospect of more. Is it an American characteristic, or is it human nature that we’re willing to sacrifice everything we have for the promise of something more? I don’t know the answer to that question, but I saw a wide array of victims put skepticism aside when they thought someone was offering them a pot of gold. The idea that something is too good to be true should require us to do our homework and use the tips that corporations provide to educate ourselves, or perform any checks of verification we can to reduce our risk. 

The theme of this article is that the moment after you think you’re general sense of judgement will prevent you from falling prey to one of their schemes will probably leave you vulnerable, but we saw some victims exhibit such poor judgement that it exacerbated what could’ve been a minor incident.

When we read, watch, and hear exposés about criminals, we often hear investigators characterize the criminal in their case as ingenious or brilliant. In my limited experience in this world, I haven’t found cybercriminals ingenious or brilliant. Most often than not, they just kept trying no matter how many times they fail. They exhibit some ingenuity and temerity, but I never saw one scheme that I considered brilliant or ingenious. 

If their first scheme does not convince us to part with the money we earned, these cybercriminals have a “no harm no foul” attitude. There was no crime committed, and thus no evidence of wrongdoing. Depending on the nature of their activity, we fraud agents might be able to restrict the cybercriminal’s access to their account, until they can prove their activity is not suspicious. If they can’t, they just open another account, and another, until they complete a fraudulent transaction. At that point, we can link up their accounts and activity to build a narrative. Long story short, most cybercriminals change, adapt, and tinker with their approach, until they can find a victim. 

The key word in that sentence is tinker. They might add a little something here or delete something there, “They are going to try hundreds of different approaches,” a fraud trainer once told us, “Because they only need one successful scheme to qualify as successful.” For example, professional fraud operations often use botnets, compromised servers, or spam-as-a-service tools that blast out millions of emails per day. Success rates are extremely low (often 0.01% to 0.1% click/open rates), so high volume is essential to generate enough victims to be profitable. How is that brilliant? My guess is that the investigators on the TV exposés on crime are the ones who cracked the case, so calling their case’s criminal brilliant enhances their profile for the audience. We should also note that I base my characterization of cybercriminals on the cases I investigated, and we could say I base my personal profile of them on anecdotal information. In my experience, cybercriminals aren’t ingenious or brilliant, they just tinker, adapt, and change their approach until they find the best way to prey on our vulnerabilities. 

Some fraudsters aren’t a piece of junk who manage to distance themselves from empathy and sympathy, because their victim is some anonymous, faceless entity on the internet. (Their victims often have online nicknames, like rugrat, as opposed Peter J. Hansen, the electrician, who has spent his whole life saving this money.) This anonymous, faceless designation also permits us to characterize victims as “The stupid things that dumb people do,” because we don’t talk to them, see them, or feel their pain. Other cybercriminals are desperate people living in no hope situations, until they are employed by a shady outfit in their home country that exists to defraud victims out of our money. Their employees have quotas, and if they fail to hit their employers’ numbers, be they quantitative or qualitative, the employees are back out on their country’s desperate streets of abject poverty. These shady outfits provide their employees with tight scripts, but they also reward employees for creative improvising.   

When the shady enterprises from other countries are ‘caught’ engaging in fraudulent activity, some of the countries make it known they “don’t encourage such activity”, but the employees and the shady outfits receive little more than a slap on the wrist. The countries “don’t encourage it”, but the countries receive a Gross Domestic Product boost from the amount of money that the shady enterprises generate. We can only guess this doesn’t result in greater taxable revenue for the country, as most of the activity is “undetected” by the government, but we can guess that kickbacks are appreciated.  

One vulnerability we all share to ploys generated by cybercriminals is the ‘I’m too smart to fall for all that’ mentality. This is also where “The stupid things that dumb people do” line comes into play. In a manner somewhat similar to the original reason man created fictional monsters (vampires, werewolves, and mummies) to essentially zoomorphise the inhuman acts of sadistic murder that gives good men and women some comfortable distance between those who would commit mass murder. I think we label victims of cybercrimes as dumb and stupid to try to create a comfortable distance from the horrific possibility that this could happen to us too. The one thing I would tell people who scoff at the possibility that this could happen to them is I’ve talked to people like you every day. I talked to Midwesterners who appeared to know everything about the internet, fast-talking New Yorkers, Surfer dudes, and individuals with a pleasant, Southern Drawl. I talked to little old ladies on a pension, fathers with kids in private schools, and mothers who thought they could supplement the family’s finances. I talked to people who would remind you of your family members, your neighbors, and people who would remind you of you. The one thing they all had in common is they never thought they would fall for something like this. “I thought I’d be able to spot something like this,” they’d often say through tears. “I can’t believe I fell for it.” 

“This was my life savings,” was such a common phrase we fraud agents became numb to it. I loathe writing that all these years later, but it happens to us when we hear the same complaint, working on a phone line, forty hours a week. At lunch and on breaks, we would talk about the calls we took, and in the beginning, we talked about the heartbreak and devastation we heard, but it happened so often that our conversations switched to a callous competition about the dollar figures we witnessed. “I took a call today where a guy lost $50,000.” “That’s nothing, I took a call last week, where a guy lost $200,000.” It was our way of dealing with all of the sadness we heard.  

These victims called us to fix the devastation they put their proverbial foot in, and we could help them at times...if those victims called in in time. I wrote out a detailed description of process involved in our calls with customers, but I just … deleted it, because my guess is you don’t want to read the particulars the processes involved in these calls. Suffice it to say, I was able to help some of these victims, and I wasn’t able to help others.   

When these worst-case scenarios occurred, the resultant desperation I heard on the other end of the line still haunts me. “This was my life’s savings, my child’s tuition to a better life,” or “my family will be ruined by this,” were things I heard.  

When I first started taking these calls, I felt sympathy for the poor saps that fell for “Something like this.” It didn’t take long for that sympathy to evolve into empathy, as I began to see falling for these fraud schemes did not involve just the prototypical victims I imagined. I realized it could happen to anyone, including those I knew and loved, and a couple hundred more calls convinced me that this could happen to me. It wasn’t every call, of course, as some people did fall for some dumb tactics, but there were others, usually a couple calls a month, when I’d receive a call from someone who reminded me of myself, falling for something that I knew played on my vulnerabilities. I’d go back and investigate the history of the cybercriminal, through linked accounts, and I’d spot their tinkering.

Those of us who worked in this department also received death threats, but the more common reactions involved customers threatening to harm themselves. We heard these desperate people threaten to take their own life so often that our company developed a policy that instructed us to immediately contact their local law enforcement to do a wellness check on them, regardless if we felt we talked them down or not.   

To avoid hyperbole, most of the calls I received involved customers who got “A little ticked that they got got.” They got swindled, cheated, or tricked into paying for an item that was priced so low it was too good to be true. Most of the people I talked to paid twenty to thirty bucks for a product that should’ve cost four hundred to five hundred bucks. They were a little ticked, but “I should’ve known it was too good to be true”was their reaction. I took more than my share of calls from victims who were absolutely devastated by the amount of money these fraudsters tricked them into submitting, however, and “I really thought this was legit,” was their reaction. “I thought I was on the road to a better life.” What do we say to that? That guy probably couldn’t wipe the smile off his face one week, thinking about how he was going to spend all that money, and he then probably had trouble finding reasons to smile for a long time after this. 

When I was able to stop the money, the potential victims celebrated my name, and we laughed for a couple minutes, and they cried tears of joy at the end of our call. They said I was “Their hero.” One old woman wasn’t laughing or weeping with joy, she was bawling uncontrollably. She was so choked up that she couldn’t even speak. Her daughter took the phone from her mother and made me feel like the most special person in the world for one day of my life. 

There were times when the money was gone, out of our system, and the fraudster’s bank account. I instructed them that they would need to contact their local authorities. I instructed them what they should say, what evidence they should provide, and how I was going to provide notes on their account to detail the transaction(s) in a way that would bolster their case.   

These worst-case scenario calls would inevitably end with the victim saying, “Thank you, but let me ask you, based on your experience.” I would close my eyes with a lump in my throat, because I knew the back half of this question. “What do you think are my chances of getting my money back?” Im in so deep at this point that I’m almost incapable of answering this question. I should add here that I was forbidden by my company from offering my opinion on a case that reached this point (This was for my protection and the company’s). Yet, even if my company hadn’t protected me in this way, I still would’ve felt so bad for them that I would’ve found it difficult to find the right words to say. How do you tell a little old woman that her worst fears of losing her home, her car, and the independent lifestyle she’s enjoyed her whole life are likely gone.

“Your chances of recovering the funds increase substantially if you follow the standard procedures I’ve outlined for you,” is what I would say. This would start a back and forth that would involve them trying to break me down for my opinion. “I’m just asking you, based on what you see and what you’ve seen, what are my chances?” I understood their need to badger me of course, because I was their only point of contact at this point, and they were imagining a bleak future. Before they allowed me off the phone, they wanted to know if they should have some small nugget of hope, or if they should concede to the idea that some criminal managed to not only steal their money, but the life they knew, and the future they planned. These people were devastated, and they wanted some low-level employee on the phone to give them some hope. I froze up on more than one occasion when they made the full breadth of their devastation apparent to me. I was incapable of telling them that the hopeless nature of their situation was probably just beginning.     

We’re smart enough to spot a fraudster, and we know we wouldn’t fall for some piece of junk’s little games. We know how to spot a fraudster, because we’ve seen them on TV, and we’ve met them at our local, neighborhood liquor store. My experience as a fraud agent has informed me that I don’t know what to look for or how to spot a cybercriminal. There have no bullet point characteristics, and AND there are no bullet point characteristics of a victim either. Neither of them are more “worldly,” “street smart,” and it doesn’t matter if you “know how to play the game, because you’ve dealt with pieces of junk your whole life.” After dealing with both ends of the spectrum, receiving calls from victims and calling fraudsters, I didn’t grow more confident in my ability to spot a fraudster, I grew less confident. I became so uncomfortable with these situations that I became paranoid. I wouldn’t answer the phone from anyone I didn’t know, and on the rare occasion when I answered a call, I didn’t try to showcase my decade’s long experience. I hung up on them, or delete the email, or text as quickly as I could to avoid learning how vulnerable and susceptible I am. (I also avoid signing up for Customer Plus programs, petitions for local bills, and I now run from anyone associated with sales.) I provided a list of tips in the original draft of this article and I deleted it as I wrote earlier, but the best piece of advice I could provide anyone seeking how to avoid falling prey to internet fraud from cybercriminals is get paranoid. I write that knowing the cinematic phrase, “You’re not paranoid if they’re really after you,” and in my experience they’re all after you. Get paranoid!

The Habitual Howling Hierarchy


“I have nothing to complain about!” Melissa yelled as if volume made her grievance more grievous. She was employing irony, and she was winning! Complaining is what Melissa did. It’s what we all did, and if you wanted in you had to learn how to complain about something, even if that something involved the crushing burden of having nothing to complain about.

Our complaints often had something to do with the inhuman monolithic corporation we worked for that didn’t pay us enough, offer us enough benefits, or care that we were trapped behind a computer for ten hours a day, four days a week. Those of us in the inner circle of our inner circle learned to cycle out and complain about everything. There was no regular menu of complaints from which to choose, and there were no specials of the day. Complaining was just what we did. 

“Complaints are like orifices,” Brian said to try to ingratiate himself with the group, through ironic, observational humor that matched Melissa’s. “Everyone’s got them, but we complain about not having more.” Unfortunate to Brian’s legacy, his little joke didn’t land, because we had an unspoken rule that we don’t complain about complainers, until we’re complaining about their constant complaints behind their backs. 

Complaining is such a vital component of our being that it’s just something we do. We complain about how bored we are in the beginning, we complain about school, the workplace, and in our final decades on Earth, we complain about our lack of health, until it goes away.  

If there is an afterlife, and we are introduced to absolute, unquestionable paradise, we will probably be blown away by it, initially, but we’ll get used to it after a while, and we’ll find something to complain about. “Have you noticed that they provide Black Duck umbrella picks for our cocktails here? I hate to complain, but it’s just such a huge step down from the OGGI cocktail umbrellas to which I was accustomed.”

If we have nothing to complain about, our brain will make something up just to justify its existence.

How often do we think just to avoid boredom, and thinking about how to complain about something is far more interesting than realizing how good we have it. Thinking about how good we have it kind of defeats the whole purpose of thinking. 

“That sounds like first world thinking.” It is, but I’m guessing that there are plenty of third-world citizens who complain about stupid stuff too. 

*** 

My friends’ parents enjoyed complained about the state’s college football team, until the team started winning. At that point, they complained about having nothing to complain about. I didn’t realize it at the time, but we were all complaining about a college football team that proved to be one of the most successful programs for that span of time. Our complaint was that our team didn’t win the national championship every year. 

His parents did this, my dad did it, and we all grew up complaining about it. “We were so close!” we’d complain. “I’d rather finish 0-fer than get that close again,” was our common complaint. Their complaints were so unrealistic they were funny. I laughed at them from afar, but I also laughed at them from above, as I considered some of their complaints so foolish, until I watched my son’s second grade baseball team. 

When those seven-eight-year-old children played baseball, they made errors, and I had to stifle my snarky comments. “Of course he didn’t catch that ball,” I thought, “not when it was coming right at him, and it could’ve won the game for us.” I will provide this space right here (            ) for you to  criticize me, slam on me, and analyze the deficits of my character. I deserve it, but I just could not click that hyper-critical, “I could do better. Even at their age, I wouldn’t have done that” portion of my brain off. I wouldnt have done better, and I knew it, but I couldn’t tell me that, not in the moment.  

We’ve all seen videos of parents overreacting saying such stupid things at their child’s game, and what we see probably isn’t even one one millionth of the times it’s happened. We’ve all seen those viral videos of parents screaming their heads off over the dumbest things, and we found them disgusting, sad, and hilarious. And I would’ve agreed with every single one of your characterizations of these people, until I became one of them. I didn’t unleash any of these thoughts, and to my mind no one knew how unreasonable and unfair I was, but those thoughts were in there, percolating their way to the top.

I could take a couple of errors here and there, as I wasn’t so demanding of perfection that I ignited over every single error, but there was always that one error, that over-the-top error, that just broke the dam for me. I’d leap to my feet and take my dog for a walk to get as far away as I could from everyone. I didn’t want anyone knowing what I was thinking.

All I can say, in my defense, is I’ve been watching sports and screaming things at TVs for as long as I can remember. I learned that we fans don’t have to sit quietly in the comfort of our own home when athletes are engaging in inferior play. I took those unfair and unrealistic expectations of college-aged images on TV to seven and eight-year-olds trying to play baseball. I never said anything aloud, and I knew my thoughts were unrealistic, unfair, and obnoxious, but I couldn’t stop thinking them after all those years of conditioning.  

When our favorite college football team actually started to win so often that they won three national championships in four years, my friend’s family didn’t celebrate our victory, they were bored. Bored? Yes, bored by all that success. I knew this mentality so intimately that shortly after the Cubs won the World Series, I warned my friend, “This is really going to put a dent in your favorite team’s fan base.” Why? “Because the Cubs were lovable losers, and Cubs’ fans enjoyed complaining about them year after year. Every Cub’s fan could recite the rolodex of reasons why their beloved team hadn’t won a World Series for 100 years. The Cubs actually winning the World Series will turn out to be a poor business decision on their part. You watch.” I turned out to be wrong by a matter of degrees. Most Cubs’ fans are still loyal, more loyal than I thought they’d be, but they lack the fanatical fervor that the complaints about them not winning once fueled.

When our favorite college football team finally beat our inter-conference rival in resounding fashion, I celebrated each touchdown as if it was the first in a very tight ball game. 

“Why are you still cheering this game on?” my friend’s dad asked. “It’s a blowout.” 

“I don’t know,” I said, “But it might have something to do with all the pain they’ve caused us for decades. It feels like it’s finally over.” 

“It’s still a blowout,” he said. “It’s a boring game.” It took me a long time to realize if this guy couldn’t complain about a game, he wasn’t all that interested in watching it. That victory was so complete that he didn’t have anything to complain about, and he basically had no reason to watch it anymore.  

If I were to dig far too deep into this superficial element of life, I might say that complaining about sports so much that we’re screaming at the images on TV, and becoming so irrational about something we cannot control, is actually quite healthy in that it provides a non-confrontational outlet to unleash our anger and frustrations in life, as long as we don’t take it out of the home and into the public realm at our seven-to-eight-year-old’s baseball game. 

*** 

“You can change his name if you want, and I won’t be offended,” a breeder said after I drove nine hours to pick up the puppy I just purchased from her. I was so sure she was being sarcastic that I said:

“Well thanks, that’s awful nice of you to allow me to name my dog?” in a tone I considered equally sarcastic. The breeder gave me a look to suggest our connections weren’t connecting.

Wait, do people actually keep the name you choose for the pets they purchase from you?” I asked her. She said she didn’t know, but she wanted us to feel free to change it.  

I already had that eight-week-old puppy’s name picked out. I knew the name the breeder chose, as she listed it in the online listing, but I never even considered the idea that she might be offended by the idea that I would change it. She lived nine hours away, so we would never see her again. How and why would she be offended by this, and why and how would I care if she was?  

When we purchase a puppy, we plan on keeping it for 12-14 years. Why would anyone want to keep the name someone else chose for it? That is so foreign to my way of thinking that I just thought everyone but the rare exception changed the name. I was shocked to learn how wrong I was. Since that interaction with the breeder, I began asking my fellow pet owners how they arrived at their dog’s name, “How did you pick that name, I like it?” I’d ask in the most polite frame I could.

A surprising number of people said, “It was their name when we purchased them.”  

“You know you can change it right?” I asked. “Do you know how surprisingly simple it is?” Dog lovers know that dogs have unique personalities, but do they know that those personalities are not tied to their name? If we were to try to change a human’s name, say when they’re twelve-years-old, that would be a complicated procedure that would confuse the kid so much that we wouldn’t even think of doing it, except in rare cases.  

Dogs don’t cling to names the way humans do. They adapt so quickly that a name change can be accomplished quickly. We did it in about two days with that puppy we purchased from that breeder, and it took about a week for the eight-year-old dog we purchased a year before.    

“I know, I know…” my fellow pet owners said when I told them how easy it was to change a dog’s name. Some tried to explain why they felt the need to keep the name, but most just left it at “I know, I know…”  

I don’t know if people lack creativity, if they don’t want the hassle of being creative, or if they fear they won’t be able to successfully change their pet’s name, but I met a family who purchased a rabbit and kept that rabbit’s name. “Does a rabbit even come to you when you call it?” I asked within my ‘Why didn’t you just change its name?’ frame.  

“It does,” they said after debating among themselves. “But only when it wants to. He doesn’t come to you every single time you call him, as a dog would.” That debate involved family members who didn’t want to concede to the uncomfortable theme of my question that rabbits aren’t intelligent enough to know the difference.  

“So, why didn’t you change the name?”  

They never answered with thorough and complete conviction, but they did try to convince me that their rabbit was far more intelligent than I knew, which I interpreted to mean that they didn’t want to insult the beloved Binky the Bunny by arbitrarily changing his name to something they wanted it to be.  

I conceded that I didn’t know how intelligent a rabbit was, but I said, “Who chose the name Binky? Do you think that sixteen-year-old pet store employee had greater insight into Binky’s being, his personality, and how he wanted to be identified?” 

“He is Binky the Bunny,” they said. “That’s who he was when we purchased him, it’s why we purchased him, and it’s who he is now.” The other family members liked that answer so much, because it suggested that they, as a family, respected and liked Binky so much that by keeping the rabbit’s name it paid homage to his heritage and ancestry so much that they wouldn’t alter that by enforcing their will on him. There was also an implied notion that the move from the pet store to their home was so confusing and traumatic that they didn’t want to add to that by forcing Binky to adapt to their personal preference of a name. They didn’t say this, but they implied that they didn’t change the rabbit’s name, because they wanted him to know that his past mattered to them too.  

Twenty years ago, I may have continued to argue against what I considered holes in their argument with the tenacity of a terrier on an ankle, but the smiles of joy surrounding me that day suggested that not only was my war against Binky unwinnable, but if I did somehow achieve some definition of victory my only prize would be a diminishment of those smiles.  

*** 

“Why are you loyal to them?” a friend of mine asked. “They’re not loyal to you.” My friend said this when I told him that I just finished the year with no absences, no tardies, and the best quality scores I’ve ever accomplished as an employee. My uninformed guess is that this argument has probably been going on between employee and employer for as long as man has been employed by other men, but my Depression-era dad argued: 

“No, that’s new to your generation, and probably a generation before yours, but we felt lucky to have a job.” Subjective critics of the modern era back my dad, “Companies and corporations actually cared about people back then [during The Depression and in the immediate aftermath]. Back then, employers kept people fed, happy, and alive. Businesses cared about people more back then. They paid more and gave better benefits back then. Now it’s all about the shareholders.”  

‘So, you’re saying that The Depression-era companies and corporations didn’t have shareholders?’ I would ask those critics. ‘Or are you saying that they didn’t worry about them back then? Was that what led to The Depression? No, I know it didn’t, but did they worry about regaining the trust of the shareholders back in the aftermath of The Depression?’ My guess is the system was much more similar to the system we employ now than the subjective critics know.  

“If you’re lucky enough to gain employment,” my dad taught us, “You stay with that employer for life.” That obviously didn’t penetrate, as my brother and I had numerous jobs before we landed great ones, but we met several fellow employees along the way who bought into my dad’s philosophy. Yet, we also found that their decades-long tenure at the company was not formed entirely by loyalty as much as it was fear. There were some who were loyal, some who were extremely loyal, but most of them stayed at the job that was no longer rewarding because they feared that they couldn’t do anything else, they were just happy to have a job, and they adjusted their life to how much money they made in that job.  

The subjective, cultural critics examine the system from the position that most corporations are evil and selfish. They embody this argument with the comparisons of CEO salaries compared to the average worker’s salary. To which I ask who is more valuable, valued, and replaceable? They would avoid this argument by complaining that most CEOs are evil, selfish, and some even argue that CEOs aren’t truly the top figureheads in the corporate hierarchy. That’s right, most of the figureheads sitting atop the corporate hierarchy are inhuman monoliths that we call the corporation, and these inhuman monoliths don’t care about humans anymore. I’ll let others argue for or against that, and I’ll focus on the more rational argument that those in corporate hierarchy don’t care about us. How do you define care? The members of your corporate hierarchy care enough to fulfill their end of the bargain we agreed to when we decided to be employed by them. They continue to pay us for services rendered, and they give us all the benefits they promised when we were hired. They also give employees performance-based raises, bonuses, and stock purchase programs. 

If we don’t care for the various agreements we made with them anymore, we need to get competitive and see how competitive the other evil, selfish, and inhuman corporate monoliths are willing to get for our services. Before agreeing to that change, we need to focus in on what these other corporations have to offer us for our skills before we agree to work with them. Change, as we’ve all discovered, is not always better. 

As for companies not caring, I’ve worked with supervisors who didn’t give a crap about me, and I’ve worked with others who cared a great deal. Our relationship with an employer is often defined by our relationship with our immediate supervisor. If we go further up into the hierarchy, we find that those people do not, in fact, care about us, but it’s mostly because they haven’t met us, and they don’t know us. They are required to create comprehensive corporate policies that try to make us happy while making their bosses happy.

When I applied for a mid-management job in our huge corporation, my supervisor said, “If you’re hired, you’re going to get the stuff rolling at you from both sides. You have to make the employees under you happy, and you have to make the employees above you happy. You need to accept the fact that if you become a boss, you will still have a boss, because everyone has a boss.”

The thing the subjective critics don’t understand is that their supervisor has to make their manager happy, and that manager has to make their bosses happy, all while trying to make you happy at the same time. And they all have to make a CEO happy, who has to make the corporate board happy, and the corporate board has to make the shareholders happy. Everyone has a boss. To make the shareholders happy, the corporate board convinces the CEO to work with the hierarchy structure under them to make sure all of the machinations of the corporation are so finely tuned that they create the most evil word in the subjective critic’s dictionary: profit.

If you reach a point where you loathe that word as much as the subjective critics who believe there is no reward for company loyalty anymore, you might want to seek employment with a non-profit. Before we leave the for-profit for the non-profit, we should know that their will still be a hierarchal structure that mirrors the for-profit, corporate hierarchal structure, but we will be able to remove that evil shareholders brick (stressed with disdain). After deleting them, we will need to replace it with a brick designated for those who provide charitable contributions, and/or the funders who offer grants. Even though the names are changed, those in the hierarchal structure will still feel scrutinized to the point that they feel the need to perform for their bosses, and at some point in our tenure with the nonprofit we’ll feel disillusioned, because we’ll come to the conclusion that they don’t care about us either, they just focus on performance.  

*** 

There is one class of people who truly don’t care about us, criminals. Who are you? How do you define yourself? In ways significant and otherwise, we define ourselves by our stuff. We prefer to say the opposite at every outing, because we deem those who define themselves by stuff superficial and of diminished character. The moment after someone steals our stuff is the moment we realize that the stuff that defined us is now defining him, and we feel this strange sense of violation that informs us how valuable that stuff actually was to us. 

When criminals steal something of ours, it offends us, because it feels like they’re taking elements of our character. Criminals don’t care about our attachments to stuff, and they don’t understand why we care so much about things. If they take one of our things, those things are theirs now.

When they spot something they want, they take it. It’s really not that different from the typical purchasing agreement we make with stores. We saw something on the shelves, and we took it. We paid the store for the product, yet money is an agreed upon, but artificial construct, if we view it from the criminal’s perspective. We took it from the store, and now they’re taking it from us. They don’t buy into that quaint and somewhat archaic idea of ownership the way we do.

Renee, my seven-year-old friend introduced me to this concept of the thief’s mentality when I spotted one of my Weeble Wobbles in her toy chest. “Hey, that was mine!” I said. “You stole it from me!”

She tried to convince me that her mother purchased it for her, until I pointed out a very specific flaw that her Weeble Wobble shared with mine.“Fine!” she said when she decided to give it back to me. She said that in a tone that suggested he didn’t understand what the big deal was. “I never saw you play with it, and I didn’t think you were using it anymore.”

“What? Even if I wasn’t, it was still mine, and if you wanted to borrow it, you should’ve just asked.”

“I said fine! Here,” she said, giving it back. We were seven-years-old, but in my limited-to-no experience in this field informs me that the misunderstanding of how the system works remains constant when I hear adult shoplifters try to compromise with store security by saying, “Here. Fine. I’ll give it back.” They hope by doing so, they can enter into an agreement with the storeowner that permits the storeowner to drop all charges. If that doesn’t work, they attempt to enter into an agreement with the storeowner, or manager, by saying they’ll pay for it. If the storeowner refuses, the criminal walks away thinking the store had a personal vendetta against them. It’s the thief’s mentality (trademarked). 

At some point in this process, we’re taught to forgive and forget. “Everyone deserves a second chance.” If we refuse to forgive, our mothers, fathers, priests, and other authority figures teach us that holding onto anger, requiring retribution, and/or holding grudges have a way of darkening the soul. They say that learning how to forgive with all of our heart provides a spiritual cleansing that will pave the way for greater happiness. It’s true, and we know it’s all true. Yet, if we abide by the loving logic they teach us, and we decide to forgive the criminals for their violation, our relationship with the thief will arrive at another complicated definition of human interactions, when they steal from us again.